Who We Are
Fitch Hill Inn is the trade name of Rohleder LLC, a Vermont LLC. We are the innkeepers.
Innkeepers Advantage provides our online reservation system, Book-it-Now.
What Information We Collect
Fitch Hill Inn and Innkeepers Advantage only collect that information which is part of your reservation request. This includes information necessary to process your credit card and information we need in order to make your stay more comfortable, such as dietary restrictions and breakfast preferences.
How Your Information is Stored
Our reservation system, Book-it-Now, stores the information provided as part of your reservation on their secure server. Innkeepers Advantage provides PCI & PPI compliant storage of credit card information for reservation purposes.
Fitch Hill Inn stores your address, phone, and email details in a Quickbooks file on a private computer. Dietary restrictions and other notes about your stay, such as the reason for your visit and your arrival time, are kept on a 3x5 card which is stored in a locked drawer or a private office. The Fitch Hill Inn never stores your credit card information.
How Your Information is Used
The personal data you enter on the reservation forms will be used for the sole purpose of managing your reservation(s) and to personalize our interactions with you. Your personal data will never be shared, transferred, or sold to third parties.